About WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide and the 2020 Nobel Peace Prize Laureate. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.

Why join WFP Somalia?

In Somalia, the World Food Programme provides food assistance for nutrition, livelihoods, and relief through the hard work of more than 550 employees who contribute towards making Somalia hunger free in close partnership with local partners.

What will you do

  • Install and configure new computer hardware for improving and upgrading system performance; support any technology upgrades as required.

  • Develop technical skills and knowledge and build awareness of industry developments.

  • Carry out system and equipment maintenance tasks, such as backup system data and system protection, to ensure they are running effectively and enable easy and efficient use.

  • Receive and inspect all incoming assets for Cash-based Transfers (CBT) and report discrepancies to senior colleagues and stakeholder Units (Programme, Logistics, Administration, Finance, Procurement).

    Perform basic beta testing and support the rollout of new versions of centrally supported systems to ensure the software is operational for WFP staff.

  • Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support senior officers in managing these systems

  • With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.

  • Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

  • Respond to queries from users, understand and resolve issues, provide advice, and ensure Technology (TEC) policies, procedures, systems, and tools are correctly applied to support them.

  • Support the capacity building of staff through the organization and/or review of training programs aimed at developing skills/knowledge in TEC.

  • Receive lists of potential mobile money beneficiaries from DAS Lead or alternate, review, compare and validate names from SCOPE against those from the Mobile Network Operator.

  • Perform other ICT-related duties as assigned

Do you meet the minimum requirements?

• Completion of secondary school education. A post-secondary diploma or degree in Computer Science, IT Solutions Telecommunications, Information Management, Operating systems Administration, Data Management, or related functional area is desirable.

• Four years’ experience in the implementation and maintenance of computer information systems or related areas.

• Basic training and/or experience in Standard Humanitarian Beneficiary Management and Transfers Management systems.

• Fluency in both oral and written communication in English and Somali is a requirement.

Are you competent for this job? Do you have

• Excellent interpersonal and problem-solving skills

• Efficiency and Time-Management

• Good communication skills

• Coding skills

Interested and qualified candidates are requested to submit online applications through E-Recruitment using the link below:

https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=173194&company=C0000168410P