HR and Administration Officer Ethiopia Jigjiga
Norwegian Refugee Council Somali Regions of Ethiopia Post Date: 29-06-2025
Apply Before: 02-07-2025
Role and responsibilities
The purpose of the officer position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.
Generic responsibilities
Ensure adherence with NRC policies, tools, handbooks, and guidelines.
Implement delegated support function portfolio according to plan of action.
Prepare and develop status reports as required by management.
Ensure proper filing of documents.
Promote and share ideas for improvement of the support function.
Specific responsibilities
Ensure compliance with NRC policies and the local labour law in all procedures and processes.
Be a focal point person in the recruitment, contracting, induction and placement activities in Jijiga and support field offices in recruitment when needed
Advice and support line manager in the recruitment and selection processes
Ensure that all new staffs have filled ID forms and make sure every staff has the organisation ID card.
Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff
Update the weekly recruitment tracking sheet and share to the CO HR focal person
Ensure that Contingent workers records are up to date and file appropriately
Maintain all administrative work at the area level and ensure all admin necessary items are properly keep/stored.
Participate in the recruitment process of Contingent Workers and prepare payroll
Maintain full up to date records and archives of employee personnel files and other documents
Update tracking sheet for personal files and communicate the same with CO HR focal person
Create CV pool system for Jijiga area that can be used for emergency recruitment
Support on the day to day routine activities of HR/Admin at the different Jijiga refugees camps and all field area
Perform any assignment given by immediate supervisor
Qualifications
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
BA Degree in Human Resources Management/Management ,
Minimum of 5 years of relevant work experience in Human Resources & Administration in an INGO.
Experience from working as a Support Function Officer in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Fluent in English and Somali Languages both speaking & Written, good knowledge of other country language is an added value .
Context/ Specific skills, knowledge and experience:
Understanding of the relevant laws and statutory requirements.
Good communication and interpersonal skills
Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
A strong administrative service orientation
Keen sense of compliance with policy and procedure
Good employer-employee contract negotiation skills
Personal conflict resolution and problem solving skills
Strong organizational and team working skills
Good cultural awareness and sensitivity
Basic employee counselling skills
Highly confidential
Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.
2. Behavioral competencies
Handling insecure environment
Planning and delivering results
Empowering and building trust
Communicating with impact and respect
About Us
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
About the Team
The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.
NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.
How to apply